Questioning my data usage charges. In looking at my online account tracking, it shows...

GetHuman753980's customer service issue with Verizon Wireless from June 2018

546 similar
0 following
Help with my Verizon Wireless issue
First: share to improve GetHuman753980's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman753980's next move: talk to Verizon Wireless when they open (we'll send a note).
Verizon Wireless's call center is closed now. We will text or email GetHuman753980 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman753980 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman753980's own words
Questioning my data usage charges. In looking at my online account tracking, it shows usage at *:** this morning when I was connected to wifi, along with other dates when I had wifi access as well. I don't understand.
GetHuman753980 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman753980 fixed the problem
We are waiting for GetHuman753980 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Verizon Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman753980 fixes it.
This email address isn't valid

Verizon Wireless

Customer service issue
Reported by GetHuman753980
Jun 5th, 2018 - 4 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 546 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
GetHuman753980 started working on this issue
Jun 5th 9:36pm