Questioning my data usage charges. In looking at my online account tracking, it shows...

GetHuman753980's customer service issue with Verizon Wireless from June 2018

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The issue in GetHuman753980's own words
Questioning my data usage charges. In looking at my online account tracking, it shows usage at *:** this morning when I was connected to wifi, along with other dates when I had wifi access as well. I don't understand.
GetHuman753980 did not yet indicate what Verizon Wireless should do to make this right.
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Verizon Wireless

Customer service issue
Reported by GetHuman753980
Jun 5th, 2018 - 4 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 546 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman753980 started working on this issue
Jun 5th 9:36pm