Want to talk about an upgrade

GetHuman638136's customer service issue with Verizon Wireless from April 2018

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PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman638136's own words
The problem: Want to talk about an upgrade
GetHuman638136 did not yet indicate what Verizon Wireless should do to make this right.
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Verizon Wireless

Customer service issue
Reported by GetHuman638136
Apr 28th, 2018 - 7 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 7219 others
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Timeline
GetHuman638136 started working on this issue
Apr 28th 7:23pm