Jetpack wifi plans and reconnect

GetHuman637780's customer service issue with Verizon Wireless from April 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman637780 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
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The issue and preferred resolution, in GetHuman637780's own words:
The problem I ran into: Jetpack wifi plans and reconnect
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
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Verizon Wireless

Customer service issue
Reported by GetHuman637780
Apr 28th, 2018 - 3 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 2440 others
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Timeline
GetHuman637780 started working on this issue
Apr 28th 5:04pm
GetHuman637780 shared this issue with others over email
Apr 28th 6:12pm