On *-** I changed my number from ***-***-**** to ***-***-****. The prompt said up to t...

GetHuman-tomwatki's Phone Problems issue with Verizon Wireless from April 2018

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Help with my Verizon Wireless issue
Before contacting them, items GetHuman-tomwatki may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
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The issue and preferred resolution, in GetHuman-tomwatki's own words:
On *-** I changed my number from ***-***-**** to ***-***-****. The prompt said up to two hours to activate....it has still not been activated. I cannot access my account on line. Using ***-***-****, Customer service will give me a balance and payment due date but can't get past that. Will you please activate this number for me?
I trust that Verizon Wireless will make this right and come up with a resolution that is fair.
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Verizon Wireless

Phone Problems issue
Reported by GetHuman-tomwatki
Apr 28th, 2018 - 3 mons ago
I have an issue with Verizon Wireless too
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Seen by 3 customers so far
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GetHuman-tomwatki started working on this issue
Apr 28th 1:27pm