stolen device (Ipad) was not removed from account upon transfer of account. - My step m...

GetHuman617468's customer service issue with Verizon Wireless from April 2018

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The issue and preferred resolution, in GetHuman617468's own words:
The problem I ran into: stolen device (Ipad) was not removed from account upon transfer of account.
My step mother Kathy Hurt is still being charged and has asked me to transfer the device to my account
Reimburse Kathy Hurt for these charges dating back to account transfer at which time I, Greta Witcher, and my son Jack Witcher discussed the issue with Verizon
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Verizon Wireless

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Customer service issue
Reported by GetHuman617468
Apr 21st, 2018 - 3 mons ago
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman617468 started working on this issue
Apr 21st 5:00pm