Told I am out of data when that's impossible

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Help with my Verizon Wireless issue
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The issue in GetHuman352588's own words
I was trying to do something, and ran into a problem.
GetHuman352588 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman352588 fixed the problem
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Verizon Wireless

Customer service issue
Reported by GetHuman352588
Jan 3rd, 2018 - 10 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 6347 others
0 customers following this
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman352588 started working on this issue
Jan 3rd 3:40pm
GetHuman352588 reviewed the items needed
Jan 3rd 3:40pm