I changed from post pay to prepay on Saturday. I bought my phone about two years ago a...

GetHuman-bettyest's Change Plan issue with Verizon Wireless Prepay from July 2020

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The issue in GetHuman-bettyest's own words
I changed from post pay to prepay on Saturday. I bought my phone about two years ago and was on a monthly plan. My number was ***-***-**** and when I changed to prepaid they said it could not be done without issuing me a new number because I did not have a pin. The number that was given to me was ***-***-****. I need to get the original number listed above or I will have to message all of my ** contacts. PLEASE??????? An agent tried to help me and was not successful and I have tried calling and still no luck. I NEED TO GET MY ORIGINAL NUMBER BACK AND DROP THE ***-***-****.

GetHuman-bettyest did not yet indicate what Verizon Wireless Prepay should do to make this right.

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How Do I Change My Number on My Verizon Wireless Prepay Account?How Do I Activate My Verizon Wireless Prepay Account?
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Verizon Wireless Prepay

Change Plan issue
Reported by GetHuman-bettyest
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 674 others
0 customers following this
Items needed
Phone number
Account PIN
Name on the account


GetHuman-bettyest started working on this issue
Jul 14th 7:43pm

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