I changed from post pay to prepay on Saturday. I bought my phone about two years ago a...
GetHuman-bettyest's Change Plan issue with Verizon Wireless Prepay from July 2020
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The issue in GetHuman-bettyest's own words
I changed from post pay to prepay on Saturday. I bought my phone about two years ago and was on a monthly plan. My number was ***-***-**** and when I changed to prepaid they said it could not be done without issuing me a new number because I did not have a pin. The number that was given to me was ***-***-****. I need to get the original number listed above or I will have to message all of my ** contacts. PLEASE??????? An agent tried to help me and was not successful and I have tried calling and still no luck. I NEED TO GET MY ORIGINAL NUMBER BACK AND DROP THE ***-***-****.
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