I changed from post pay to prepay on Saturday. I bought my phone about two years ago a...

GetHuman-bettyest's Change Plan issue with Verizon Wireless Prepay from July 2020

Help with my Verizon Wireless Prepay issue
First: share to improve GetHuman-bettyest's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-bettyest's own words
I changed from post pay to prepay on Saturday. I bought my phone about two years ago and was on a monthly plan. My number was ***-***-**** and when I changed to prepaid they said it could not be done without issuing me a new number because I did not have a pin. The number that was given to me was ***-***-****. I need to get the original number listed above or I will have to message all of my ** contacts. PLEASE??????? An agent tried to help me and was not successful and I have tried calling and still no luck. I NEED TO GET MY ORIGINAL NUMBER BACK AND DROP THE ***-***-****.

GetHuman-bettyest did not yet indicate what Verizon Wireless Prepay should do to make this right.

How GetHuman-bettyest fixed the problem

We are waiting for GetHuman-bettyest to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon Wireless Prepay customer problems.
How Do I Change My Number on My Verizon Wireless Prepay Account?How Do I Activate My Verizon Wireless Prepay Account?
Do you have a customer issue as well?
We can help you get Verizon Wireless Prepay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Verizon Wireless Prepay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Verizon Wireless Prepay

Change Plan issue
Reported by GetHuman-bettyest
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 674 others
0 customers following this
Items needed
Phone number
Account PIN
Name on the account

Timeline

GetHuman-bettyest started working on this issue
Jul 14th 7:43pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers