I have had your service for a month now. I had to pay a lot of money just to have it i...

GetHuman1150695's customer service issue with Verizon FiOS from September 2018

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The issue in GetHuman1150695's own words
I have had your service for a month now. I had to pay a lot of money just to have it installed. FYI- comcast does all of that for free. I have to say It is not user friendly. I can't tape a series without taping all the reruns. my phone stopped working and they are coming to look at it Monday but are charging me for this service??? Any issues I had with Comcast were taken care of them free of charge. My phone stopped working and Its been one month!! I call in and the recorded message never even mentioned the phone so I don't hit any option or try zero to get a live person on the phone and I am hung up several times. The customer service stinks, the service is not user friendly. I am not real happy with this so far. Just thought you should know

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Verizon FiOS

Customer service issue
Reported by GetHuman1150695
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1944 others
0 customers following this


GetHuman1150695 started working on this issue
Sep 16th, 2018 1:57pm