I was supposed to have a technician today ********* @ *am-**am, after they never showed...
GetHuman-ipavcovi's customer service issue with Verizon FiOS from September 2018
4 views | 1899 similar | 0 following
Help with my Verizon FiOS issue
First: share to improve GetHuman-ipavcovi's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ipavcovi to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone to call Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ipavcovi may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-ipavcovi's own words
I was supposed to have a technician today ********* @ *am-**am, after they never showed so I called and spoke to someone who had me email documents showing that I did live at the address in question and was told I'd be called back an hour later. * hrs went by and no phone call. So I called again and was hung up on after ** mins of mostly waiting with no call back... called again and after being told I'd have to wait over a week to get installed I asked to speak to a supervisor and was transferred and yet again hung up on. I made yet another attempt to call and have been on hold for an hour while I waited for a supervisor to speak to and still nothing. This appointment was made over a week ago and had to miss work because of it. I need to have my internet installed ASAP and the earliest the one rep told me was the **st, over a week from today, with little to explanation as to why. *Please help me in getting this issue resolved.
GetHuman-ipavcovi did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-ipavcovi fixed the problem
We are waiting for GetHuman-ipavcovi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Verizon FiOS customer problems.