Trying to correct old back end information for my Business Verizon Account. Account ke...

GetHuman5360377's customer service issue with Verizon Business from October 2020

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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman5360377's own words
Trying to correct old back end information for my Business Verizon Account. Account keeps quitting out or telling my secret question is wrong or that my phone number is wrong. I have an active account, want to update the contact information, pay my bill, and set up automatic payment.**I am the owner, President, and sole authorized account representative for my company, CONCUR Incorporated.**I've been trying to sort this out for several days and keep hitting dead ends. My phone number is ***-***-******email *****@***.com

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Verizon Business

Customer service issue
Reported by GetHuman5360377
Oct 12th, 2020 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 28 others
0 customers following this

Timeline

GetHuman5360377 started working on this issue
Oct 12th, 2020 11:29pm