Well I setting up my account and I had my Aunt Della helping me because I don't do this...

GetHuman3483834's Account Access issue with Venmo from August 2019

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Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3483834's own words
Well I setting up my account and I had my Aunt Della helping me because I don't do this much so I give her full access to my account we are working with and other accounts I have she has full access to it I only opened this account so I could have a friend of ours money for her but other than that I have a regular Bank Account so I really don't need this account and this is why I don't mess with things like this but I did and now my Problem we are both having is we can't get into my account and I don't have patient for stuff like this.*But she help me set it up on her phone and I just Downloaded the App until she would tell me I could use it first off she set it up with my phone number ***-***-**** and she called me and I gave her the * digit code sent to me anyway she used the user name is CandaceFagan** and then she gave me the password so and she set up the account using her phone ok anyway I could get into the account so I just told her to handle it for me so anyway she went to get back in so she could send the $**..*Dollars that is in my account to someone for me anyway we have been trying to get into my account and can't we can't Remember the last * numbers at the end of my Username any other accounts that I have dealt with up to this one I could and always had access to the Username but anyway her phone number that is being used for helping me with my account is my Aunt's Phone Number is ***-***-**** and she is typing all of this for me because I have children and it's hard to do this when they need ur attention especially when they know ur on the phone. But we need ur Professional Assistance with Matter we need u to Email me my Username to me @ *****@***.com and then reset my password for me and I will have her help me with it via Phone and we then can be on our way to get the. $**.. off my VENMO ACCOUNT to where it should of been Yesterday Afternoon. If any Questions Please feel free to call me at ***-***-****. Or u can Call My Aunt Della because I Give Her Full Access to My VENMO ACCOUNT but call me first if u have to and I will give u Verbal Permission to Give Her Anything to do with my VENMO ACCOUNT. *And her Phone Number Again is****-***-**** *And PLEASE HANDLE THIS WITH EXTREMELY URGENT ATTENTION*I NEED TO GET THAT. $**...*TRANSFERRED TO WHO IT WAS SUPPOSE TO BE DONE YESTERDAY AFTERNOON SO IT EXTREMELY URGENT TO BE TOP PRIORITY I WOULD BE GREATLY APPRECIATED IF U CAN HANDLE THIS QUICKLY PLEASE AND THANK YOU VERY MUCH* Candace Fagan

GetHuman3483834 did not yet indicate what Venmo should do to make this right.

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Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
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Venmo

Account Access issue
Reported by GetHuman3483834
Aug 26th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 5368 others
0 customers following this

Timeline

GetHuman3483834 started working on this issue
Aug 26th, 2019 2:10pm

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