On my new phone I Tried to get back into my Venmo account and used my phone number as m...

GetHuman-jakecbow's customer service issue with Venmo from December 2018

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The issue in GetHuman-jakecbow's own words
On my new phone I Tried to get back into my Venmo account and used my phone number as my sign in ID and I had to reset my password. After I reset my password i was able to get it to register but then it was would tel me it was sending a code to my email for verification, however I don’t use the emai it’s sending it too, nor do I know which email that even is. I also get an option to send it to another email that I don’t know how to get into. The account phone number is ***-***-****. The email I though I would’ve used would be my current email *****@***.com it’s telling me my email on Venmo is *****@***.com which I’m not sure why I would’ve signed up with that email unless I had a typo when signing up. If there’s anyway to get this resolved so I’m able to get back into my account I will do it!

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Venmo

Customer service issue
Reported by GetHuman-jakecbow
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 41 customers so far
Similar issue to 2178 others
0 customers following this

Timeline

GetHuman-jakecbow started working on this issue
Dec 24th, 2018 8:40am

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