Hi, my name is Aarti. I got my first pair of vans when I was **, in approximately Augus...

GetHuman-aartinig's Complaint issue with Vans from August 2019

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The issue in GetHuman-aartinig's own words
Hi, my name is Aarti. I got my first pair of vans when I was **, in approximately August of last year. I was so excited as I’ve never owned a pair. I bought them from a famous foot wear for $**, the men’s old skool, I believe. They’re not completely High Sk* tho I’m not sure. Anyways, on the back of the shoe, the red logo “off the walls” came off, within the first week of wear! :( I was so saddened I tried everything I could. I found the missing piece and tried to hot glue, even super glue it on, but my attempts failed. I found my sisters old vans that she no longer wore, and used a blade to tear off that back sticker logo thing. They were classic vans so the logo was white with black text rather than red and white. After a long time of sawing away (surprisingly hard to take off an old shoe considering my brand new pair just ripped off with no effort), I painted that piece logo thing with red nail polish and tried again to hot glue it to my back of the shoe. It once again failed. So I gave up after that. I’ve written multiple letters to Vans, and just had no luck. I’m so disappointed. I’m still wearing them, shoes are shoes. But I figured I’d at least tell you. This happened on my right shoe by the way. My left sticker is starting to peel off too. I just thought I’d share. Thank you so much for reading I appreciate it dearly. Thank you. **By the way I have a Vans Family account :) just thought I would share lol. Not sure what good sharing would do but why not, right? **I don’t know how you could fix this. Genuinely because the shoes are old and worn you know? I don’t know but thank you. Anything would be nice really.

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Vans

Complaint issue
Reported by GetHuman-aartinig
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 70 customers so far
Similar issue to 455 others
0 customers following this

Timeline

GetHuman-aartinig started working on this issue
Aug 6th, 2019 3:52am
GetHuman-aartinig indicated the issue is not fixed yet.
Aug 9th, 2019 6:13am

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