Before contacting them, items GetHuman-lokelani may need:
Name on the booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman-lokelani's own words
Once again when I edited my quote to include (VRBO*******) it changed final due date. Correct information showed until I hit save. I have a pdf that shows date changed for final payment to be ****, although the text visible under payment, stated due August **. I am supposed to get payment ** days in advance not ** days. This is how my listing has always been. The date was correct before I saved the quote. **This isn't the first time! I have had this issue * times since February. I have called * times and this is the second time I entered an online form. I once was told it is a glitch, but I feel this is glitch needs to change since I can not edit due dates. Twice I was told I changed the dates and nothing could be done unless I went in and added new payment then cancelled the original due payments. I was not allowed to speak to a supervisor when I asked for one.
GetHuman-lokelani did not yet indicate what VRBO should do to make this right.
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