We checked into our VRBO on June ** * pm and left by ** pm. We have booked several rent...

GetHuman811923's customer service issue with VRBO from June 2018

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The issue in GetHuman811923's own words
We checked into our VRBO on June ** * pm and left by ** pm. We have booked several rentals on VRBO and have been extremely satisfied, we have never left early. The rental was in disrepair, not clean and the beds in the quest rooms were extremly old and hard. It was not at all what we expected since the reviews appeared so good. We had to check into a hotel Maldoron in the next town. I requested a refund from the owner and am hoping she is receptive to this. I wish I had taken pictures of the rental to show but it wasn’t just the look, there was a smell of gas and it was very musty. As well it was in the middle of nowhere. I honestly don’t understand the reviews. We were so incredibly disappointed.
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VRBO

Customer service issue
Reported by GetHuman811923
Jun 22nd, 2018 - 4 mons ago
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Timeline
GetHuman811923 started working on this issue
Jun 22nd 10:12pm