United does not pay dental claims, they say it is not filed or it is on the wrong form...

GetHuman4179993's Check on a Claim issue with United Healthcare from December 2019

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The issue in GetHuman4179993's own words
United does not pay dental claims, they say it is not filed or it is on the wrong form when it is filed by a dental office. I have had this happen with two dental offices, it is a ppo policy. Apparently they want you to use an in network dentist but they don't have enough so they misrepresent the policy.

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United Healthcare

Check on a Claim issue
Reported by GetHuman4179993
Dec 31st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 445 others
0 customers following this

Timeline

GetHuman4179993 started working on this issue
Dec 31st, 2019 5:35pm