My son was born June *, and United keeps calling, I assume for something about him, but...

GetHuman-hkunz's customer service issue with United Healthcare from June 2018

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The issue in GetHuman-hkunz's own words
My son was born June *, and United keeps calling, I assume for something about him, but they just blast through the phone number too fast to copy, so if I answer the phone, don’t make them leave a message, I lose the phone number, and have no way to let you know about this. I can’t use caller ID, because the number you use doesn’t recieve calls, it’s always busy signal.**Also, we keep getting a card for him that says, “baby boy Kunz”, when we knew his name when he was born, as did the hospital, and filled out the paperwork right at the hospital when he was two days old, and managed to get through your phone system to ensure that you had the name.* We now have received three cards, all say “baby boy.” Can we please get a card with his name on it?
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United Healthcare

Customer service issue
Reported by GetHuman-hkunz
Jun 29th, 2018 - a yr ago
I have an issue with United Healthcare too
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Seen by 9 customers so far
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-hkunz started working on this issue
Jun 29th, 2018 6:49pm
GetHuman-hkunz indicated the issue is not fixed yet.
Jun 29th, 2018 8:52pm
GetHuman-hkunz indicated the issue is not fixed yet.
Jun 30th, 2018 7:53pm
GetHuman-hkunz indicated the issue is not fixed yet.
Jun 30th, 2018 7:54pm
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Jul 2nd, 2018 5:17pm
GetHuman-hkunz indicated the issue is not fixed yet.
Jul 2nd, 2018 10:43pm
GetHuman-hkunz indicated the issue is not fixed yet.
Jul 2nd, 2018 11:10pm