It’s for my mom. She is ** and cannot use a cimouter. Briefly, we signed her up with Ne...

GetHuman-corkymcg's customer service issue with United Healthcare from June 2018

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The issue in GetHuman-corkymcg's own words
It’s for my mom. She is ** and cannot use a cimouter. Briefly, we signed her up with Neducade Advantage*United Health Care. Her PCP is not in this plan. She does not want to have to change her PCP after knowing her all these years. When we tried to cancel, (after ** hours on the phone with them, they said she can’t. We just want to go back to straight Medicare so she can see HER doctor. Can you please help?
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United Healthcare

Customer service issue
Reported by GetHuman-corkymcg
Jun 29th, 2018 - a yr ago
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Timeline
GetHuman-corkymcg started working on this issue
Jun 29th, 2018 5:31pm
GetHuman-corkymcg indicated the issue is not fixed yet.
Jun 29th, 2018 10:04pm
GetHuman-corkymcg indicated the issue is not fixed yet.
Jun 30th, 2018 4:29am
GetHuman-corkymcg indicated the issue is not fixed yet.
Jul 3rd, 2018 1:31pm