I got a new job in January and started the Golden Rule UHC insurance ******-****** caus...

GetHuman-dfarmer's customer service issue with United Healthcare from April 2018

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The issue and preferred resolution, in GetHuman-dfarmer's own words:
I got a new job in January and started the Golden Rule UHC insurance ******-****** cause I thought my new company said my medical insurance (ALSO United HC) would start on ******. WELL I just found out that it was actually ****** AND NO ONE FROM HR got in touch with me before then to ask me if I wanted it or to sign papers!!! SO NOW I missed the Enrollment date and my Short Term with you is running out at the end of this month! I was wondering can I use my $*** I paid you this month to apply it retroactively to the approximately $*** a month now PLEASE???
I trust that United Healthcare will make this right and come up with a resolution that is fair.
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United Healthcare

Medical insurance
Customer service issue
Reported by GetHuman-dfarmer
Apr 19th, 2018 - 3 mons ago
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GetHuman-dfarmer started working on this issue
Apr 19th 7:13pm