Paid for Economy Plus seating on flight UA*** from Shanghai China to Chicago, IL USA ye...

GetHuman1495897's customer service issue with United Airlines from November 2018

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The issue in GetHuman1495897's own words
Paid for Economy Plus seating on flight UA*** from Shanghai China to Chicago, IL USA yesterday (********). The confirmed seat when scheduled was to be **H. There was a plane swap and was given a coach seat **G instead. Not only was this not what I paid for but it prevented me from working on the plane which was my original intent, due to lack of adequate room for a laptop. Now my Sunday was spent doing the work that should have been done on the plane. A difference refund is not acceptable. *I want * free roundtrip travel vouchers for anywhere in the continental US or, * free upgrades from Economy to Business Class roundtrip from US to China. Either option good anytime for next ** months. *Robert Langenohl*Global Supplier Quality Engineer- Actuant Corp****-***-****

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United Airlines

Customer service issue
Reported by GetHuman1495897
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 4346 others
0 customers following this

Timeline

GetHuman1495897 started working on this issue
Nov 5th, 2018 1:49am