I booked a flight from Austin, TX (****) to Seattle, WA on May **. The cost of the flig...
GetHuman851168's customer service issue with United Airlines from July 2018
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The issue in GetHuman851168's own words
I booked a flight from Austin, TX (****) to Seattle, WA on May **. The cost of the flight was deducted from my debit card but I never received my confirmation. I checked for flight details on my United account and it only shows * of the * flights that I booked. I called Customer care last week and they said it must be an issue with the bank. *I called the bank two days ago to ask about the withdrawal and they said that they sent the amount to United and have proof of transaction. The Merchant Address also says United Airlines so the bank is sure that the money was transferred however I'm still confused as to why my flight is not visible. **I'd really appreciate if you could look into this and help me out with the flight or initiate a refund.
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