Dear Ubisoft**Not so long ago i purchased "The Division" and it really was an enjoyable...

GetHuman-duvel's customer service issue with Ubisoft from January 2019

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The issue in GetHuman-duvel's own words
Dear Ubisoft**Not so long ago i purchased "The Division" and it really was an enjoyable time *until today, when suddenly out of nothing my screen started to tear up like crazy! :confused: *I figured perhaps the server had some issues and everything would work fine again in a few *hours........*A few hours later same results and perhaps even worse **I tried multiple NVIDIA GEFORCE drivers (even a hotfix) without any improvement :(*I tried multiple suggestions regarding the refresh rate and or resolution sadly without any results *And now i reached the point that i just don't know what to try next anymore so i hope you*can help me figure this out.**For your convenience i added a small mp* file wich i converted in a .GIF file so you can*experience this problem first hand. And not to forget the DXDIAG.*THNX in advance Anon-NL**GRAPHICS INFO**Graphics***Monitor****Name*SAMSUNG on NVIDIA GeForce GT *******Current Resolution*****x**** pixels****Work Resolution*****x**** pixels****State*Enabled, Primary****Monitor Width*********Monitor Height*********Monitor BPP*** bits per pixel****Monitor Frequency*** Hz****Device***.*DISPLAY**Monitor****NVIDIA GeForce GT *******Manufacturer*NVIDIA****Model*GeForce GT *******Device ID***DE-********Revision*A*****Subvendor*Gigabyte (****)****Current Performance Level*Level *****Current GPU Clock**** MHz****Current Memory Clock**** MHz****Current Shader Clock**** MHz****Voltage**.*** V****Technology*** nm****Bus Interface*PCI Express x*****Temperature*** *C****Driver version***.**.**.********BIOS Version***.**.**.**.*b****Physical Memory***** MB****Virtual Memory***** MB*****Count of performance levels : ********Level * - "Perf Level *"********GPU Clock**** MHz********Shader Clock**** MHz***DXDIAG:*https:**pastebin.com*YgkYpvA***What the **** could this possible mean my graphics literaly fall appart and are flickering:*https:**media.giphy.com*media*ckw*Xu*PvGrtnfoL*N*giphy.gif

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Ubisoft

Customer service issue
Reported by GetHuman-duvel
Jan 10th, 2019 - 4 years ago
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GetHuman-duvel started working on this issue
Jan 10th, 2019 5:45pm
GetHuman-duvel indicated the issue is not fixed yet.
Jan 10th, 2019 5:48pm
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Jan 10th, 2019 5:48pm

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