I received the *th email asking me to try Uber eats and get $** off my order. I ordered...
GetHuman5958271's Problem With an Order issue with UberEATS from April 2021
Help with my UberEATS issue
The issue in GetHuman5958271's own words
I received the *th email asking me to try Uber eats and get $** off my order. I ordered McDonalds and was given a delivery time ** minutes from when I ordered. Waited ** minutes and the order just vanished off my screen. Went to my orders and saw they had cancelled my order with no notification. They have my phone number and my email address which is more than I can find of theirs on their website, but can't be bothered to send a notification of cancelled order. If I hadn't been sitting at my computer and saw the order just vanish I'd never have known.**$** is a good bit of money if you're not a multi millionaire owning Uber eats so I tried a *nd order. I ordered Taco Bell because I know they may not be great but they are fast. Again, I was given a time of arrival of ** mins from the order time. Never did it notify me of a driver assigned to my order and so we just waited. ** mins have passed and now or arrival time keeps going up by ** mins every ** mins or so. Finally * hour ** mins after order they AGAIN cancelled my order with NO notification.**I will NEVER try these fools again even if they send me a $*** off coupon code because I actually expect food when I order it. I also expect to have a way to contact the company taking my money and there are ZERO email addresses on any uber site. There are ZERO phone numbers. I googled how to contact them to find the phone number for customer service, but they are *-* and out kind of people. I can rest assured that EVERYONE on my Facebook page has read of this disastrous attempt to accomplish something as simple as ordering food. I may not be an influencer with millions of followers, but in our small city my friends will network with people that make up our entire population and I know they will relay my story because it's simply unbelievable.**I removed my payment options from my account and if I had a way to delete the account I would have done so. Doordash has been PERFECT every time we have used them and I regret not staying with them because of the $** carrot on a stick I had in front of my face. NEVER AGAIN !!!
GetHuman5958271 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman5958271 fixed the problem
We are waiting for GetHuman5958271 to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.