I placed an order to eat which took almost two hours to receive, the driver took foreve...

GetHuman-cindeet's Refund issue with UberEATS from July 2020

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The issue in GetHuman-cindeet's own words
I placed an order to eat which took almost two hours to receive, the driver took forever and by the time I got the food it was soggy and disgusting. I had to throw it out and couldn’t eat it. When I contacted UberEats help portal the customer service rep refused to help me when I said I wanted a refund of $**, instead they wanted to give me a $* credit. I told them I would report them to corporate if they didn’t help me and they never replied. I will never ever order UberEats again and will try another service like GrubHub. It’s a shame such a big multi million dollar company is willing to lose a loyal customer over $**. I will be placing online reviews about this horrible service, especially during tough times in our country due to the pandemic.

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UberEATS

Refund issue
Reported by GetHuman-cindeet
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 26850 others
0 customers following this

Timeline

GetHuman-cindeet started working on this issue
Jul 12th 3:39pm
GetHuman-cindeet shared this issue with friends on Facebook
Jul 12th 3:40pm