I placed an order for $** dollars and immediately realized that my destination for the...

GetHuman-bryanwya's Refund issue with UberEATS from October 2019

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The issue in GetHuman-bryanwya's own words
I placed an order for $** dollars and immediately realized that my destination for the drop off was incorrect. You can not make this change via the APP once the order has been placed. I quickly called Uber customer service to see if they could change the drop off location or quickly cancel the order all together and they refused. They said that there was nothing they could do and actually cancelled my order altogether without my consent, but still charged me the entire full amount. I asked if she can figure out how to uncancel the order and I would try and figure out how to get to the other drop off location and they couldn’t help with that either. So basically, I paid ** dollar and got nothing. I need to be clear that I caught the error within seconds of submitting. Cancelling altogether should not have been an issue.

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UberEATS

Refund issue
Reported by GetHuman-bryanwya
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 119742 others
0 customers following this

Timeline

GetHuman-bryanwya started working on this issue
Oct 20th, 2019 11:02pm
GetHuman-bryanwya indicated the issue is not fixed yet.
Oct 20th, 2019 11:03pm
GetHuman-bryanwya indicated the issue is not fixed yet.
Oct 20th, 2019 11:03pm
GetHuman-bryanwya indicated the issue is not fixed yet.
Oct 20th, 2019 11:04pm
GetHuman-bryanwya indicated the issue is not fixed yet.
Oct 20th, 2019 11:04pm