Hi, I am writing this message to provide feedback regarding using the Ubereats App. **I...

GetHuman-maxuelia's customer service issue with UberEATS from October 2019

Help with my UberEATS issue
First: share to improve GetHuman-maxuelia's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-maxuelia may need:
Name, Email address, and Phone number
The issue in GetHuman-maxuelia's own words
Hi, I am writing this message to provide feedback regarding using the Ubereats App. **I've been a loyal customer at Ubereats, and have placed a hundred times orders. I believe customers should be treated differently based on their spend. And loyal customers should be upgraded to have some privileges. And their profile should have some indication. **The reason why I start to think about this is that today I experienced a rude driver who refuses to come upstairs to my door(I live in a condo), and he claimed he can't find parking even if I've stated in my profile that there's a ** min free parking on the side of the street. He came up at the end but he didn't want to hand me the food. He even said the f*k word.**Other drivers never had problems with parking. And for those drivers, I also paid them with good tips and appreciate their service. **Based on situations like this, customers like me should at least have some privileges, and drivers should also be aware of their service, especially when they are delivering our orders. **Please highly considered my advice as an improvement in developing Ubereats. **I hope to hear from you. Thanks.**Nina

GetHuman-maxuelia did not yet indicate what UberEATS should do to make this right.

How GetHuman-maxuelia fixed the problem

We are waiting for GetHuman-maxuelia to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-maxuelia
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 119656 others
0 customers following this

Timeline

GetHuman-maxuelia started working on this issue
Oct 20th, 2019 5:02pm
GetHuman-maxuelia indicated the issue is not fixed yet.
Oct 23rd, 2019 5:44pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies