I ordered food (fast food Chicken nuggets) at **:** PM last night. The food never arriv...

GetHuman-mickdro's Refund issue with UberEATS from October 2019

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The issue in GetHuman-mickdro's own words
I ordered food (fast food Chicken nuggets) at **:** PM last night. The food never arrived. When I woke up this morning someone had called me at *:** AM. Since it was two hours and ** minutes after I had ordered it I was naturally asleep. The app said that one driver was going to pick it up. I think her name was Brianna. On the interface Brianna‘s bicycle never moved. I called the restaurant and they said that the food had been waiting a very long time. Apparently it was someone named Matthew who tried to deliver the food in the middle of the night while I was sleeping. It is unsafe to have a strange driver show up at your door whose picture does not match the driver who is on my app. In addition I am not happy with my fast food delivery that was promised by **:** being delayed until *:** AM. **To fix this I do not want to be billed. Anything beyond that is appreciated. But I don’t wanna pay for food that I did not get to eat and that only caused me frustration. And caused me to stay awake longer than I should have on a workday.

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UberEATS

Refund issue
Reported by GetHuman-mickdro
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 118663 others
0 customers following this

Timeline

GetHuman-mickdro started working on this issue
Oct 15th, 2019 8:04pm

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