No cancel option

GetHuman-adamwojc's Problem With an Order issue with UberEATS from July 2019

Help with my UberEATS issue
The issue in GetHuman-adamwojc's own words
I placed an order based on an estimated delivery time of *pm. When the delivery time changed to *:**pm I wanted to cancel my order as I am going out and cannot wait around. But there was no option to cancel my order, either on this site or the app. I am now going to be late for work because I have to wait for your late delivery. You can make this right by giving me a refund. If I had known the order would take so long I wouldn't have ordered. If I had the option to cancel I would have taken it.**Due to my work schedule I cannot call the phone number to have this issue resolved - despite explaining how this can be resolved by uber eats in this very post. I have therefore decided to delete my uber eats app and will not be using it again. It's an absolute farce that I cannot receive online help in this day and age. Your company have just lost a customer due to your ineptitude on this issue from start to finish.
Giving me a refund
How GetHuman-adamwojc fixed the problem

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UberEATS

Problem With an Order issue
Reported by GetHuman-adamwojc
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 97418 others
0 customers following this
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Timeline

GetHuman-adamwojc started working on this issue
Jul 13th, 2019 7:04pm
GetHuman-adamwojc indicated the issue is not fixed yet.
Jul 15th, 2019 11:16pm
GetHuman-adamwojc indicated the issue is not fixed yet.
Jul 16th, 2019 11:42pm
GetHuman-adamwojc indicated the issue is not fixed yet.
Jul 18th, 2019 11:00pm
GetHuman-adamwojc shared this issue with followers on Twitter
Jul 18th, 2019 11:00pm