i want a refund for the rediculous service i had. i waited a very long time for my orde...

GetHuman2945654's Refund issue with UberEATS from May 2019

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The issue in GetHuman2945654's own words
i want a refund for the rediculous service i had. i waited a very long time for my order and multiple people were inexcusably rude to me. i called to make sure my order was in because my app wasn’t working so i called. the man who picked up asked what i needed. i said i was just checking if my order got in and he said “whatever give me your name. you’re order is in stop bothering us wait for your order like a normal person” then hung up. and my driver was unacceptable. it was a tricky complex to get to. i saw she was struggling so i called her. i told her to call another number because the order was for a friend of mine. before i called her i was on the phone with that friend. immediately after i called her. she told me she called that number (she never did) and said that number said to go to bldg **. there is no **, and i told her via contact in the app bldg ** and the apt number. she was rude to me on the phone saying that she doesn’t want to do this because she can’t find where she needs to go. after being on the phone with her rudely talking to me for ** minutes she found the place. then she threw the food at my friend and my food was ruined and as she threw it at my friend she said “you kids are fuc*ing annoying” . i want a refund back because that was rediculous. i also use this app all of the time and a refund would be nice or you will loose a frequent customer.

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UberEATS

Refund issue
Reported by GetHuman2945654
May 18th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 80853 others
0 customers following this

Timeline

GetHuman2945654 started working on this issue
May 18th, 2019 5:04pm
GetHuman2945654 indicated the issue is not fixed yet.
May 21st, 2019 3:22am