When we place an order with over eats cash on delivery. Some times your delivery guys d...

GetHuman-swatiaa's Complaint issue with UberEATS from March 2019

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The issue in GetHuman-swatiaa's own words
When we place an order with over eats cash on delivery. Some times your delivery guys don't swipe that cash is received. With my first order same happened and with many of my friends same happens and they stopped ordering. * I wrote to customer care and they resolved and told me to ask guy to swipe in front of you.*I started doing same but with my last order guy was telling that network issue is there I will swipe when I go down I told ok and he went off. Now my a*c shows the amount pending it's very low amount but still it's wrong and whenever I try saying using help in the app they say we can't help. Is it my fault that your delivery guy cheated ? Why would I pay again for same order ? I had not placed any order from under eats coz it's asking me to pay again . Is it right ? I mean seriously was I supposed to ask your delivery guy to sit in my home and go only after u get network and u do swipe ?? This is really unprofessional behavior from your team that they can solve this simple problem .

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Complaint issue
Reported by GetHuman-swatiaa
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 63142 others
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GetHuman-swatiaa started working on this issue
Mar 26th, 2019 10:08am

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