I ordered a meal at Roosters Peri Peri(Green Street) on the **th of March. Order number...

GetHuman-aakinma's customer service issue with UberEATS from March 2019

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The issue in GetHuman-aakinma's own words
I ordered a meal at Roosters Peri Peri(Green Street) on the **th of March. Order number *B**E*. When it arrived it did not contain what I ordered and the delivery person had left. There was someone else's meal with me.*Unbearably I could bring myself to eat what was delivered to me.**. The meal that arrived was wet and cold.**. I tried to reach the restaurant and no reply.**. The best solution the Ubereats app offered was to contact the restaurant and let them know for Next Time??**. Unbearably I had to cycle from my home in Stratford to the restaurant and have my order corrected. I paid for delivery service for a reason. **. I've tried to get in touch with Ubereats customer service to no avail.**. I want my Delivery charge money back because I had to make that journey. It is annoying to think that I have to ask because clearly Uber has not looked into it even though I reported this with the app and it's been * days since the event. I do not want my delivery charge back as a voucher to use on Ubereats. Full cash refund. **. I don't think I'll be using this service anymore.
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Customer service issue
Reported by GetHuman-aakinma
Mar 12th, 2019 - 5 mons ago
I have an issue with UberEATS too
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GetHuman-aakinma started working on this issue
Mar 12th 9:09pm