I ordered a meal at approximately **:**ish, my delivery time was *:**, I received a te...

GetHuman2320054's customer service issue with UberEATS from February 2019

1 view
55088 similar
0 following
Help with my UberEATS issue
Did that get it fixed?
Waiting to see if GetHuman2320054 fixed the issue with our suggestion.
The issue in GetHuman2320054's own words
I ordered a meal at approximately **:**ish, my delivery time was *:**, I received a text at **:** stating it had been picked up. As soon as this happened I messaged the driver stating the door is on the backside of big lots building, no response, *:** time changed to *:** his car hadn't shown it left doc greens, *:** rolls around and it still hasn't shown movement I called doc greens, they confirmed meal was picked up at **:**, she stated she would call the driver at this time I sent another text to the driver asking about arrival time as im on limited time to eat at work, no response. time of delivery adjusted to *:**, at *:** the car was now moving. the car never once entered my companies parking lot. it got close and as I was watching the driver cancelled the order stating he couldn't "get ahold of me" never responded to my text, nor tried to contact me this being over ** mins past initial delivery time. I understand that I wont be charged for the meal, however Ive completely missed out of my lunch break at work today due to this with absolutely nothing to make up for the fact that now I don't get to eat.
GetHuman2320054 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman2320054 fixed the problem
We are waiting for GetHuman2320054 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2320054 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2320054
Feb 27th, 2019 - 3 mons ago
I have an issue with UberEATS too
Seen by 1 customer so far
Similar issue to 55088 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
GetHuman2320054 started working on this issue
Feb 27th 8:07pm
GetHuman2320054 indicated the issue is not fixed yet.
Feb 27th 8:08pm