Hi there, I just ordered with UberEats for Panda Express and, although the order says d...

GetHuman1642219's customer service issue with UberEATS from November 2018

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The issue in GetHuman1642219's own words
Hi there, I just ordered with UberEats for Panda Express and, although the order says delivered, I never received it. I contacted customer service who was unable to get ahold of the driver (Gabriel). The customer service representative said she would issue a refund, but would be unable to give me any additional credit for my troubles. I find this troubling as there seems to be no accountability and with other food delivery apps, if there is any mess up I am credited for my trouble. That accountability is what keeps me coming back to those apps, but unfortunately since UberEats doesn’t seem to operate the same way, I will be unable to continue using this service. If this issue is able to be fixed, I’d love to give it another chance. Thanks.
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Customer service issue
Reported by GetHuman1642219
Nov 28th, 2018 - 9 mons ago
I have an issue with UberEATS too
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Seen by 7 customers so far
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GetHuman1642219 started working on this issue
Nov 28th, 2018 1:10am