My order was not delivered. The customer service representative said that my address wa...

GetHuman-stefgon's customer service issue with UberEATS from November 2018

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The issue in GetHuman-stefgon's own words
I was trying to resolve delivery issue and bring to their notice that I was charged twice for the same product. ... My order was not delivered. The customer service representative said that my address was wrong but it was not.i asked to speak with the person in charge but the customer executive was rude and not helpful. I was charged for something I did not receive.*My second order I ordered something by using uber credits but they were not applied in the receipt so I had to pay the delivery boy the full amount. After half and hour after I received my order they applied the credits and total payable amount was reduced. Now I was charged twice. First I had to pay cash then my credits were also deducted.*Similar problems were face by my friends too. I have lost trust in uber eats by these experiences.
I wasted my time and money for nothing. they are not realising that they don't just lose * customer but many more. I will warn anyone I know against using ubereats as they don't care about the customer's needs and are blatantly disrespectful on phone.
I would like them to compensate the money I have wasted for their mistakes.
I would like them to compensate the money I have wasted for their mistakes.
I contacted their chat support and they have returned my money.
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UberEATS

Ubereats
Customer service issue
Reported by GetHuman-stefgon
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 28996 others
0 customers following this
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Timeline

GetHuman-stefgon started working on this issue
Nov 9th, 2018 10:22am
GetHuman-stefgon indicated the issue is not fixed yet.
Nov 9th, 2018 1:32pm
GetHuman-stefgon shared this issue with your circles on Google+
Nov 9th, 2018 1:32pm

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