Hi my name is Ethan D'Abbene and I am a uber eats delivery biker, It was brought to my...
GetHuman-dabbene's customer service issue with UberEATS from November 2018
9 views | 27988 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman-dabbene's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dabbene's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-dabbene a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-dabbene may need:
Name, Email address, and Phone number
The issue in GetHuman-dabbene's own words
Hi my name is Ethan D'Abbene and I am a uber eats delivery biker, It was brought to my attention through a support message that I "did not deliver the customers order". This was my first order and I am certain I delivered the order to them. I have tried contacting support with this via the app and time and time again I was given the same response from a new support member. So to start, I would like to work with a support member and continue to work with them so they understand my situation. The delivery was ** minutes to get there * my commute back. I should have been paid around *.** for the trip in total, but instead I was given nothing. When I called the customer, they answered almost immediately and they came out to the door to pick up the order, I confirmed the name, and they closed the door. You can check my location records as I biked all the way out there. The customer is clearly trying to say that I did not deliver their food so they can get free food. I would like this case to be looked into further and I do not want the same responses given by other support members.
GetHuman-dabbene did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-dabbene fixed the problem
We are waiting for GetHuman-dabbene to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.