Hi my name is Ethan D'Abbene and I am a uber eats delivery biker, It was brought to my...

GetHuman-dabbene's customer service issue with UberEATS from November 2018

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The issue in GetHuman-dabbene's own words
Hi my name is Ethan D'Abbene and I am a uber eats delivery biker, It was brought to my attention through a support message that I "did not deliver the customers order". This was my first order and I am certain I delivered the order to them. I have tried contacting support with this via the app and time and time again I was given the same response from a new support member. So to start, I would like to work with a support member and continue to work with them so they understand my situation. The delivery was ** minutes to get there * my commute back. I should have been paid around *.** for the trip in total, but instead I was given nothing. When I called the customer, they answered almost immediately and they came out to the door to pick up the order, I confirmed the name, and they closed the door. You can check my location records as I biked all the way out there. The customer is clearly trying to say that I did not deliver their food so they can get free food. I would like this case to be looked into further and I do not want the same responses given by other support members.

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UberEATS

Customer service issue
Reported by GetHuman-dabbene
Nov 3rd, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 27988 others
0 customers following this

Timeline

GetHuman-dabbene started working on this issue
Nov 3rd, 2018 8:54pm