Hello, I order through you guys on October **st, and I was very unsatisifed with the Ub...

GetHuman-kjefferd's customer service issue with UberEATS from October 2018

4 views | 26080 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman-kjefferd's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kjefferd's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-kjefferd a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-kjefferd may need:
Name, Email address, and Phone number
The issue in GetHuman-kjefferd's own words
Hello, I order through you guys on October **st, and I was very unsatisifed with the Ubereats app, customer service, and the food I ordered. I would like a refund for that order for multiple reasons. The first reason is the app was not letting me know when my food was coming or even if the restaurant got my order. Second when I called customer to see if my order went through because the restaurant was not answering their phone, the worker was not helpful and was very short and rude and was not in anyway form willing to help me. She was telling me my food was at my resort when it was not and I was walking all over the resort because your customer service worked told me she was there driving around looking for me and I was also informed by her that she personally talked to my Uber driver and she did not talk to her. Also when I asked for a refund she told me I was not allowed a refund and I was not allowed to talk to someone higher than her because they were going to tell me the same thing she told me. She also told me I was suppose to be looking for a white car when in fact it was not a white car it was a black car. Third when my food arrived about an hour to hour and ** minuets after I ordered and about ** minuets I was told my food was at my resort it was cold and soggy and I could not even enjoy or eat it because of how cold it was. I am hoping this will be more of help because I paid about ** dollars for my food to be gross and cold and no help from customer service. Hope to hear back from you soon. Thank you, Kaylee Jefferds

GetHuman-kjefferd did not yet indicate what UberEATS should do to make this right.

How GetHuman-kjefferd fixed the problem

We are waiting for GetHuman-kjefferd to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kjefferd fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kjefferd
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 26080 others
0 customers following this


GetHuman-kjefferd started working on this issue
Oct 23rd, 2018 6:26pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies