Hey, so im a big fan of UberEat, but tonight was crazy, I had a driver Leon, in Dana Po...

GetHuman1272675's customer service issue with UberEATS from October 2018

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The issue in GetHuman1272675's own words
Hey, so im a big fan of UberEat, but tonight was crazy, I had a driver Leon, in Dana Point, call me that he couldn't find my location, so I go outside and I try to help him but he seemed kinda helpless or unwilling to figure it out with me. I asked what main street he was on.. he couldn't tell me he said it was too dark out.. I then asked what direction app he was using.. like maps or waves.. didn't answer... he was pretty unresponsive. He kept saying it was too hard to find me and he insisted on taking my order back.. I told him that was unnecessary and we can work it out.. then he hung up on me. rude*I called him back because I could see him in the app.. I told him I found him and he just need to turn around.. he was * mins away from me!!! long story short.. Im pissed because my order got canceled and the resurtant closed so my only option was McDonalds.

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UberEATS

Customer service issue
Reported by GetHuman1272675
Oct 6th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 22640 others
0 customers following this
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Timeline

GetHuman1272675 started working on this issue
Oct 6th, 2018 5:44am
GetHuman1272675 indicated the issue is not fixed yet.
Oct 9th, 2018 5:25pm

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