I want a refund !! I ordered food from Fatburger through the app, and I even spoke to s...

GetHuman1141740's customer service issue with UberEATS from September 2018

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The issue in GetHuman1141740's own words
Get my REFUND this was the worst service!!!! ... I want a refund !! I ordered food from Fatburger through the app, and I even spoke to someone in the restaurant who called me to clarify things and he still managed to get the order incorrect even though we went through it where he was able to understand what I wanted . I got a burger with only onion and no other condiments! I got another burger that was *xl ,when I clearly ordered xxl and it was Cold !! And another burger that they put cheese!!! When I specifically asked them not to!! I asked for RANCH,KETCHUP,BARBECUE, AND SPECIALLY YELLOW PEPPERS OR JALAPENO AND NONE OF THAT WAS BROUGHT TO ME , THE EMPLOYEE OVER THE PHONE EVEN PUT ME ON HOLD TO WRITE IT DOWN ON THE NOTES TO SPECIFY AND THEY DISNT BOTHER TO BRING NONE OF IT!!! WHAT KIND OF SERVICE IS THIS?????!!! I want a **** refund !!! I'm lactose intolerance and if I would have not caught there was cheese on my burger it would have been an even worse situation!!! Contact me asap at ***-***-****
I'm lactose intolerance It could have been a worse situation!!!
I want a full refund!
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UberEATS

Ubereats
Customer service issue
Reported by GetHuman1141740
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 18185 others
0 customers following this
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Timeline

GetHuman1141740 started working on this issue
Sep 14th, 2018 10:26am
GetHuman1141740 shared this issue with others over email
Sep 14th, 2018 10:29am