I places and order at *:**. Said t would be delivered by *:**. Then it kept getting pus...

GetHuman-ashsell's customer service issue with UberEATS from August 2018

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The issue in GetHuman-ashsell's own words
I places and order at *:**. Said t would be delivered by *:**. Then it kept getting pushed back until *:**. I rep called from the restersunt asking if I wanted to keep the order or cancel. I said keep since it wouldn’t make sense to cancel after waiting so long. She confirmed the order. I repeat confirmed the order. Then * minutes later get a notification saying order cannot be complete restersunt canceled. I called and they lied to me saying “system was down”. Kept making excuses and lying about issues. Clearly did not want to complete because of order size but did not want to say. Extremely disappointed with the service and expected more from the restersunt s uberEats chooses. Now it is *:** and I have nothing and have been waiting for almost an hour and a half.
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Customer service issue
Reported by GetHuman-ashsell
Aug 18th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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GetHuman-ashsell started working on this issue
Aug 18th, 2018 12:31am