I am a delivery-partner. I just got to my house to see if I can reach out to the custom...

GetHuman-rudanjr's customer service issue with UberEATS from August 2018

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The issue in GetHuman-rudanjr's own words
I am a delivery-partner. I just got to my house to see if I can reach out to the customer about his missing delivery. My Phone conked out on me in the middle of a delivery. I tried to recall the directions he gave me through the chat feature in the app and his address, but I missed something and kept going in circles. After a few more attempts to revive the phone, I decided I'd head back to the restaurant to give an update, but it closed at **pm and I was still lost in Hastings-on-the Hudson - thats the town. I'm not too familiar with this area especially at night, I'm from New Jersey. The Restaurant is Uno's Pizzeria. The customer - Doug was giving me the details to get to his house. I literally just thought the battery died, so I tried to charge it for ** minutes a few times...and Nothing...Dead. I have no way to contact him to let him know what happened. I felt so bad that I was trying to figure out a way to get in contact with someone from UberEATS, so they could let him know the epic fail that happened. I wanted to apologize for the incident. I still have the food in the HOT Bag, if you can get me the address, I can still go out and deliver it. I feel so bad.
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Customer service issue
Reported by GetHuman-rudanjr
Aug 15th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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GetHuman-rudanjr started working on this issue
Aug 15th, 2018 3:45am