I just got to my house to see if I can reach out to the customer about his missing deli...

GetHuman-rudanjr's customer service issue with UberEATS from August 2018

3 views
 | 
12587 similar
 | 
0 following
Help with my UberEATS issue
GetHuman-rudanjr's next move: call UberEATS.
The best way to get your problem resolved is to tap the button below to start calling UberEATS. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-rudanjr's own words
I just got to my house to see if I can reach out to the customer about his missing delivery. My Phone conked out on me in the middle of a delivery. I tried to recall the directions he gave me through the chat feature in the app and his address, but I missed something and kept going in circles. After a few more attempts to revive the phone, I decided I'd head back to the restaurant to give an update, but it closed at **pm and I was still lost in Hastings-on-the Hudson - thats the town. I'm not too familiar with this area especially at night, I'm from New Jersey. The Restaurant is Uno's Pizzeria. The customer - Doug was giving me the details to get to his house. I literally just thought the battery died, so I tried to charge it for ** minutes a few times...and Nothing...Dead. I have no way to contact him to let him know what happened. I felt so bad that I was trying to figure out a way to get in contact with someone from UberEATS, so they could let him know the epic fail that happened. I wanted to apologize for the incident. I still have the food in the HOT Bag, if you can get me the address, I can still go out and deliver it. I feel so bad.
GetHuman-rudanjr did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-rudanjr fixed the problem
We are waiting for GetHuman-rudanjr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rudanjr fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-rudanjr
Aug 15th, 2018 - a yr ago
I have an issue with UberEATS too
Fixed
Seen by 3 customers so far
Similar issue to 12587 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Email address
Phone number
Timeline
GetHuman-rudanjr started working on this issue
Aug 15th, 2018 3:42am
GetHuman-rudanjr confirmed the issue is fixed. Hooray!
Aug 16th, 2018 4:58am