I am furious! This is the worst Uber eats experience I’ve ever had! My order was accept...

GetHuman992315's customer service issue with UberEATS from August 2018

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The issue in GetHuman992315's own words
I am furious! This is the worst Uber eats experience I’ve ever had! My order was accepted at exactly *:** pm and the meal prepped for an hour! It was picked up at *:**pm and my drive was no where near the restaruant I ordered from... how is that possible? Then my uber driver didnt move from the location on the map for another ** minutes! I called them four times and no answer! Finally, I get a call back from them and it isnt even a man as pictured on the profile of my driver, its a woman. They say they can’t find my home and have been searching (which is impossible because they didnt move from their spot the whole time) and my address is exactly as is all the time. I’ve never had a problem with someone searching for my home. Now its been TWO hours and still no food and the worst service ever. I demand a refund immediately!

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Customer service issue
Reported by GetHuman992315
Aug 14th, 2018 - 4 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 12529 others
0 customers following this


GetHuman992315 started working on this issue
Aug 14th, 2018 8:50pm