I ordered $** worth of food from ubereats, got the message saying **-** min delivery. T...

GetHuman-mherrma's customer service issue with UberEATS from July 2018

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The issue in GetHuman-mherrma's own words
I ordered $** worth of food from ubereats, got the message saying **-** min delivery. Then I got a message an hour later saying looking for someone to deliver your food. About ***** minutes later I got another message saying my food couldn’t be delivered. Now I not only had to go and pick up the food on my own, I also had to pay again at the restaurant, which now cost another $**. My family and I order from ubereats at *-* times a week. I’m extremely frustrated that not only was my family waiting for our food expecting it to take an hour, we get the message almost an hour and a half later saying looking for a driver, and another ** minutes later saying “can’t be delivered”, another ** minutes to go pick up our cold food from the restaurant AND had to pay for again while I wait * days for the original $** to be refunded into my bank account.
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Customer service issue
Reported by GetHuman-mherrma
Jul 29th, 2018 - 9 mons ago
I have an issue with UberEATS too
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Seen by 7 customers so far
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GetHuman-mherrma started working on this issue
Jul 29th, 2018 11:36pm