Driver took excessively long to deliver food when restaurant was * minutes away. The dr...
GetHuman926971's customer service issue with UberEATS from July 2018
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The issue in GetHuman926971's own words
Driver took excessively long to deliver food when restaurant was * minutes away. The driver intentionally ignored several of my calls when I called to let him know that he was driving in the wrong direction. One of my calls the driver answered and then hung up immediately after. It seemed that the driver went to some place in Auborndale for a few minutes and his car seemed parked. When the driver finally arrived, I had to request that the driver bring the food to the door, although it’s indicated in my order. When I requested this, the driver sighed very loudly and then asked aggressively what apartment number, which once again is indicated in the order. Upon opening my food order, the food was very cold due to the length of time the driver took for delivery. It doesn’t make sense to reheat food that was ordered and should’ve been delivered timely. If any issues occurred with delivery then the driver should have communicated such. I would like a refund for this order.
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