I placed an order to McDonald's. My driver arrived and honked her horn several times fo...

GetHuman917434's customer service issue with UberEATS from July 2018

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The issue in GetHuman917434's own words
I placed an order to McDonald's. My driver arrived and honked her horn several times for me to walk out to the road. I got out there and she had cash in a bag from McDonald's stating they had nothing that I ordered but here's my refund. Yes, I was refunded for my food that I never got HOWEVER, the driver insisted she called me several times to see if I wanted to change my order but I never received a single call. When I asked her what number she was dialing it was a *** number. My number is CLEARLY listen in my account as ***-***-****. I feel that since I received no food and received NO phone call I should NOT be charged by UberEATS. She called the wrong number, giving me NO CHANCE to change my order so here I am with no dinner and I'm out $*. I would like a full refund of the delivery fee you charged me. Believe me, I can order from another company just as easily if you guys think you're going to pull this kind of thing.

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UberEATS

Customer service issue
Reported by GetHuman917434
Jul 25th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7525 others
0 customers following this

Timeline

GetHuman917434 started working on this issue
Jul 25th, 2018 11:18pm