Order * **d**.**I made a mistake when I made this order and I accidentally put in the w...

GetHuman-pointci's customer service issue with UberEATS from July 2018

8 views | 6893 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman-pointci's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pointci's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-pointci a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-pointci's own words
Order * **d**.**I made a mistake when I made this order and I accidentally put in the wrong address. I tried to contact the driver as it says to do in The Help menu and wasn't able to get him before he was at the location. he called me up after I had texted him repeatedly and said that Uber wouldn't allow him to go to a different address. Even though in The Help menu it states that if I accidentally put in the wrong address eye contact Uber driver directly. The bottom line is the Uber driver would not deliver the food to the alternate address that was just less than * miles away, unless I paid him extra money. I could pay him extra money or he was going to cancel the order. He stated that Uber would not allow him to go to another address that wasn't on the actual order ticket. Please look into this and get back to me. The only way I got my food was to pay him money under the table.

GetHuman-pointci did not yet indicate what UberEATS should do to make this right.

How GetHuman-pointci fixed the problem

We are waiting for GetHuman-pointci to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pointci fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pointci
Jul 21st, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 6893 others
0 customers following this
Items needed
Email address
Phone number


GetHuman-pointci started working on this issue
Jul 21st, 2018 11:55pm