I waited for over AN HOUR for my food when I was quoted ** minutes. Then the driver get...

GetHuman853292's customer service issue with UberEATS from July 2018

8 views | 5184 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman853292's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman853292's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman853292 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman853292's own words
I waited for over AN HOUR for my food when I was quoted ** minutes. Then the driver gets lost and texts me through the app, okay fine... then she gets lost again and was typing a response, instead she cancels the order. This is not the first time this has happened. I don’t just want my order refunded I want a substantial credit. Absolutely ridiculous. And the fact that you do not have a phone number accessible anymore is horrible customer service. This is what you get when you hire low end employees, it’s easier for them to cancel before you give them a low rating. You do not have that many Drivers named Karalee so I would love to give her a rating. I expect a response by no later than tomorrow morning.

GetHuman853292 did not yet indicate what UberEATS should do to make this right.

How GetHuman853292 fixed the problem

We are waiting for GetHuman853292 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman853292 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman853292
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 5184 others
0 customers following this
Items needed
Email address
Phone number


GetHuman853292 started working on this issue
Jul 5th, 2018 11:31pm