I made an order using Ubereats and apparently a driver picked it up, but the restaurant...

GetHuman805454's customer service issue with UberEATS from June 2018

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The issue in GetHuman805454's own words
I made an order using Ubereats and apparently a driver picked it up, but the restaurant said that another driver came to pick it up after the original driver had already left with the order.**Cut to an hour and a half later and a few phone calls with the establishment, Ubereats cancels the order but tells me I can place the order again. I asked if there was any form of compensation that they could provide and they told me that you were unable to do that. I told them that was absurd and that I would not be reordering if there was no compensation for the ridiculous amount of time I had been waiting. **Considering that this was a mess up on your end, and considering that I use the service relatively often, I feel that I am owed at least a small credit for this trouble.**I can provide times and details if needed.

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UberEATS

Customer service issue
Reported by GetHuman805454
Jun 21st, 2018 - 3 years ago
Fixed
Seen by 111 customers so far
Similar issue to 3864 others
0 customers following this
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Timeline

GetHuman805454 started working on this issue
Jun 21st, 2018 1:02am
GetHuman805454 indicated the issue is not fixed yet.
Jun 22nd, 2018 2:43pm
GetHuman805454 indicated the issue is not fixed yet.
Jun 22nd, 2018 3:18pm
GetHuman805454 indicated the issue is not fixed yet.
Jun 24th, 2018 4:18pm