Hello,*Here is what happened to with my Uber Eats order from my app. *I made and order...

GetHuman-flacarod's customer service issue with UberEATS from May 2018

Help with my UberEATS issue
The issue in GetHuman-flacarod's own words
Hello,*Here is what happened to with my Uber Eats order from my app. *I made and order on the uber Eats app and my order was charged, but the order did not go through at all.*I had forty four dollars and nintynine cents in my account and I made my order it was fifteen ninety eight plus one sixty one Tax six ninety nine Delivery Fee total twenty fifety eight.*Uber charged me that amount and I have **dollars and fourty one cents in my account but there is no order. The app said… 'CHECK OUT" after I had already done that. it took me an hour to find ubers contact info.*** minutes later I checked back and it said "PLACE ORDER". So now I don’t have enough to reorder the same thing and there is no order, the last order that my app shows is the one from the twenty second of May, but not today's!*May twenty fourth, so please help me because I call your customer service and they were NOT HELPFUL AT ALL !! So please help me get my money back ASAP Please thank you ***FYI: I made the same order, but on my desktop from work with a coworker's card and that one went through with no Problems. **I have a picture of my order for today Thursday **th and the one from Tuesday **nd.*i have been using uberEats for a very long time and never had an issue like this before.* *Ariana.
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UberEATS

Customer service issue
Reported by GetHuman-flacarod
May 24th, 2018 - 6 mons ago
I have an issue with UberEATS too
Fixed
Seen by 19 customers so far
Similar issue to 51 others
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GetHuman-flacarod started working on this issue
May 24th 7:44pm
GetHuman-flacarod indicated the issue is not fixed yet.
May 24th 9:16pm
GetHuman-flacarod indicated the issue is not fixed yet.
May 24th 9:17pm
GetHuman-flacarod indicated the issue is not fixed yet.
May 25th 9:11pm