This morning about *:** I called for an Uber. In less than * minutes an Uber car was in...

GetHuman4155481's customer service issue with Uber from December 2019

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The issue in GetHuman4155481's own words
This morning about *:** I called for an Uber. In less than * minutes an Uber car was in front of my house. I got in and repeated the address of my destination even if I could see she already had it on her device on the dashboard. I I suddenly realized it was taking too long and she was driving to a completely different area. I told her and she panicked and said that I got into the wrong car. I told her that she clearly had the my address and the destination address. She said she was suppose to pick up someone else by the name of Lind. My last name is Lino. I askes her to please just take me to my destination which was a doctors appointment. She said she could not and just dropped me off in the middle of no where-at a gas station. She said I had to get out and call another Uber. I asked her if she could please wait until the other uber arrived because I was clearly shaken up by this incident, she said she could not wait and just left me there by myself. Fortunately, it was morning with daylight, but I believe she would have left me there even if it was dark, with no regard for my safety. I am still very upset about this frightening experience. My name is Benedetta Lino my home address is **** N. **th ct. Elmwood Park, Il ***** I was also charged to make matters worse

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Uber

Customer service issue
Reported by GetHuman4155481
Dec 26th, 2019 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 8612 others
0 customers following this

Timeline

GetHuman4155481 started working on this issue
Dec 26th, 2019 8:07pm
GetHuman4155481 indicated the issue is not fixed yet.
Dec 27th, 2019 4:12am
GetHuman4155481 indicated the issue is not fixed yet.
Dec 27th, 2019 2:48pm
GetHuman4155481 indicated the issue is not fixed yet.
Dec 29th, 2019 11:51pm

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